What Do Fellows Learn?
Course work includes self-study modules, four face-to-face meetings, virtual learning, and coaching designed to support each Fellow's Action Learning Project.
Topics critical to successful patient safety improvement efforts are covered, such as:
- Leadership and change management
- Fostering effective communication and teamwork
- Cultures of safety and high reliability
- Just culture
- Reliable design
- Human factors engineering
- Patient and family engagement
- Complexity science
- Development/implementation of patient safety programs
- Quality improvement tools and techniques
- Disclosure and apology
- Measurement and reporting
- Effective dissemination and spread of practice
- Emerging trends in patient safety, e.g., health care-associated infections, care transitions
