Case Studies

Improving Patient Flow in the ED

The Problem

Carolina Medical Center-Mercy worked on patient throughput in its ED, while developing and sustaing 5-star patient satisfaction ratings and keeping length of staff under 2.5 hours. Coninuing projects improved flow during rapidly increasing volume loads, as well as the management of nursing personnel to accommodate these changes.

Additional Resources

Webinars December 13th, 2017

Equity of Care Webinar SeriesPart 2: Aligning Diversity and Inclusion, Community Engagement, Busi......

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Webinars November 20th, 2017

Equity of Care Webinar SeriesPart 1: Aligning Diversity and Inclusion, Community Engagement, Busi......

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Webinars November 17th, 2017

Transportation and the Role of Hospitals This AHA webinar on “Transportation and the Role of Hos......

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