Case Studies
Cutting Waste So Nurses Can Better Care for Patients
The Problem
Administrative burdens and inefficient processes left nurses spending just one-third of their time caring for patients on the 52-bed medical/surgical unit. Most of their time was doing paperwork, hunting down supplies, documents and people and other non-direct care activities. Nurses likened working on the unit to hard labor. Nurse turnover was 65 percent.
The Solution
Patient-centered care, as the IOM points out, is a foundational domain of high quality health care. To provide such care, nurses need to be able to spend more time providing direct patient care. Nurses undertook wide-ranging steps—including technological, workflow and communication changes—in order to get nurses back to what they do best, caring for patients.
Additional Resources
Equity of Care Webinar SeriesPart 2: Aligning Diversity and Inclusion, Community Engagement, Busi......
VIEW THIS RESOURCEEquity of Care Webinar SeriesPart 1: Aligning Diversity and Inclusion, Community Engagement, Busi......
VIEW THIS RESOURCETransportation and the Role of Hospitals This AHA webinar on “Transportation and the Role of Hos......
VIEW THIS RESOURCE