Case Studies
Determining Competency; Hiring Quality Interpreters
The University of Michigan Health System used lean management and the plan-do-check-act cycle to improve the quality of interpretation services across all languages.
Additional Resources
Equity of Care Webinar SeriesPart 2: Aligning Diversity and Inclusion, Community Engagement, Busi......
VIEW THIS RESOURCEEquity of Care Webinar SeriesPart 1: Aligning Diversity and Inclusion, Community Engagement, Busi......
VIEW THIS RESOURCETransportation and the Role of Hospitals This AHA webinar on “Transportation and the Role of Hos......
VIEW THIS RESOURCE