Case Studies

NCH Healthcare System - Reducing ADEs with Medicare Patients

NCH Healthcare System, a 325-bed facility in Naples, Florida, started its journey to reduce harm across the board by focusing on culture change from the bottom up. Multidisciplinary teams of trustees, physicians, nurses, dietary staff, environmental staff and other front-line workers mapped out processes to zero in on efficiencies and reliability, and to discuss adverse events without placing blame. NCH significantly reduced adverse drug events, particularly with Medicare patients, and prevented 963 total harms. NCH Healthcare System was part of the AHA/HRET Hospital Engagement Network

 

NCH HEN Video

Additional Resources

Webinars December 13th, 2017

Equity of Care Webinar SeriesPart 2: Aligning Diversity and Inclusion, Community Engagement, Busi......

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Webinars November 20th, 2017

Equity of Care Webinar SeriesPart 1: Aligning Diversity and Inclusion, Community Engagement, Busi......

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Webinars November 17th, 2017

Transportation and the Role of Hospitals This AHA webinar on “Transportation and the Role of Hos......

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