Hospitals in pursuit of excellence

Presence Saint Joseph Hospital - Improving Quality

Presence Saint Joseph Hospital, a 184-bed facility in Elgin, Illinois, examined quality metrics to address goals and reduce harm across the board. The hospital stresses that each team member has the ability to positively impact patient safety. Teams dig into variance reporting and ensure that discussions regarding adverse events are not punitive. Falls-prevention processes across the hospital have been standardized, which has helped improved patient care. Presence Saint Joseph Hospital was part of the AHA/HRET Hospital Engagement Network.