HPOE/HRET/AHA Guides

Becoming a Culturally Competent Health Care Organization

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It is imperative hospitals and health care systems not only understand the diverse patients and communities they serve but the benefits of becoming a culturally competent
organization. This guide describes the benefits, steps and educational techniques of becoming a culturally competent health care organization.

For additional resource on equity, please visit the Equity of Care website.

  
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Additional Resources

IHA Case Studies November 17th, 2014

HPOE has teamed up with the Illinois Hospital Association to highlight its yearly quality awards.......

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HPOE Live Webinars November 17th, 2014

Profiles in Excellence: Quality Improvement Lessons from the 2014 AHA-McKesson Quest for Quality ......

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IHA Case Studies November 17th, 2014

Norwegian American Hospital, Chicago, improved both influenza and pneumococcal vaccination rates ......

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