HPOE/HRET/AHA Guides

A Leadership Resource for Patient and Family Engagement Strategies

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This resource gives hospital and health system leaders concrete, practical steps grounded on evidence-based research to improve patient and family engagement in their organizations by:

  • assessing how well the organization is doing;
  • identifying processes and systems to support patient engagement;
  • ensuring staff obtain training for effectively using these systems and processes;
  • intervening to overcome specific obstacles that may emerge; and
  • monitoring progress toward achieving patient and family engagement goals.

Engaging patients and families is a critical strategy to improving care. The AHA report "Engaging Health Care Users: A Framework for Healthy Individuals and Communities" includes an excellent summary of the research supporting patient engagement and a description of proven methods and tools for successfully engaging patients and families.

For a power point presentation of this guide, click here.

Additional Resources

HPOE Live Webinars June 28th, 2016

Creating Effective Community Partnerships to Build a Culture of Health June 28, 2016 11:00 a.m. –......

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HPOE Live Webinars June 20th, 2016

Using Coalitions to Foster Collaboration in Population Health June 20, 2016 12:30 – 1:30 p.m. ET ......

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HPOE Live Webinars June 7th, 2016

Engaging Patients and Community Stakeholders in CHNAs June 7, 2016 1:00 – 2:00 p.m. ET | Noon – 1......

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