MHA case studies
Clustering Appointments by Languages
To meet a high demand for Chinese interpreters, the Tufts Medical Center Interpreter Services worked together with many different outpatient clinics and providers to implement a clustering strategy for scheduling Chinese and Vietnamese patients.
Additional Resources
Equity of Care Webinar SeriesPart 2: Aligning Diversity and Inclusion, Community Engagement, Busi......
VIEW THIS RESOURCEEquity of Care Webinar SeriesPart 1: Aligning Diversity and Inclusion, Community Engagement, Busi......
VIEW THIS RESOURCETransportation and the Role of Hospitals This AHA webinar on “Transportation and the Role of Hos......
VIEW THIS RESOURCE