All future performance improvement projects will address health care disparities. That’s the comm...

December 12th, 2016

Hospitals and health systems are intensifying their focus to ensure all patients receive high-qua...

November 14th, 2016
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Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

September 12th, 2016
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Creating a quieter hospital environment can help the healing process and improve the patient expe...

April 25th, 2016
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Overcoming language barriers with patients improves communication, a critical element of safety a...

November 9th, 2015
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The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...

October 6th, 2015
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NYU Lutheran Healthcare, Brooklyn, N.Y., created a shared medical appointment program transformin...

September 9th, 2015