Resource Library

    Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

    September 12th, 2016
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    The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...

    October 6th, 2015
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    The concept of the Triple Aim is  widely used, partially because of IHI’s work with many organiza...

    July 1st, 2015
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    At North Shore-LIJ Health System, teamwork is everywhere. This New York health system uses TeamST...

    September 16th, 2013
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    The Problem In 2004, Faxton Hospital and St. Luke's-Memorial Hospital merged. The leaders of the...

    August 1st, 2009
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    The Problem Nurses have always stuggled with balancing time between their workloads. Employee sa...

    July 1st, 2009
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