IHA case studies
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Using FOCUS-PDCA, the hospital identified an opportunity to decrease the 30 day readmission rate ...
The medical center experienced a 115 percent increase in behavioral health (BH) patients presenti...
The traditional behavioral health access model of calling for an appointment which is subsequentl...
In December 2009, the medical center embarked on a little known and practiced procedure in the Un...
In 2009, the leadership team of this hospital empowered its multidisciplinary critical care commi...
The driving principle behind the outpatient service excellence journey is excellent customer serv...
The heart failure quality improvement team set out to improve scores on heart failure core measur...