Resource Library

    This multi-case study describes how eight hospitals used Lean Six Sigma to examine and improve wo...

    November 1st, 2010
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    The Urgency of Health System Reforms to Ensure Respect for Patients'  Wishes and Accou...

    October 26th, 2010
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    Joseph Betancourt, M.D., director of multicultural education for Massachusetts General Hospital i...

    September 20th, 2010
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    Senior leaders at Kaiser Permanente Northern California, Oakland, knew the system's community-acq...

    August 23rd, 2010
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    "There are two jobs at Faxton-St. Luke's Healthcare, Utica, N.Y. "taking care of patients directl...

    March 15th, 2010
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