Chair Files

    A new member of the health care team is helping to improve clinical outcomes and patient experien...

    February 10th, 2014
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    Patients admitted to a hospital for one condition—congestive heart failure, for example—are typic...

    April 8th, 2013
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    "Commitment to caring" and "quality improvement" and"patient engagement" are more than catchphras...

    November 5th, 2012
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    Abington (Pa.) Memorial Hospital has used everything from screen saver reminders to notes from th...

    August 9th, 2010
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    Reducing preventable harm by half is a lofty goal for any hospital, let alone a large, integrated...

    May 10th, 2010
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