Erie County Medical Center's "boots on the floor" initiative began by hiring five full-time patie...

September 14th, 2015

NYU Lutheran Healthcare, Brooklyn, N.Y., created a shared medical appointment program transformin...

September 9th, 2015

Read about how patient and family engagement practices are related to patient experiences. This s...

July 21st, 2015
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This infographic provides a summary of the HPOE guide “Partnering to Improve Quality and Safety: ...

July 14th, 2015
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The concept of the Triple Aim is  widely used, partially because of IHI’s work with many organiza...

July 1st, 2015
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Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

June 16th, 2015
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The Wisconsin Quality of Life Index is a multidimensional model for measuring patients’ quality o...

June 9th, 2015
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