Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

June 16th, 2015
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After learning of the "90 minute" standard of care for providing definitive treatment for cardiac...

June 10th, 2015
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The Problem--Emergency departments were at capacity or beyond it, extending wait times. This resu...

April 1st, 2015
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OSF Healthcare, Peoria, Ill., wanted to improve the care of patients experiencing an ST elevation...

October 13th, 2014
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The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

July 11th, 2014
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St. Joseph Regional Health Center went on a Lean journey to not only save money, but improve the ...

March 17th, 2014
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Lean transformation means improved patient care, employee satisfaction and reduced costs as MSHA ...

October 1st, 2013
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