Hospitals in pursuit of excellence

Transforming organizations, such as academic health centers or teaching hospitals, toward creatin...

The driving principle behind the outpatient service excellence journey is excellent customer serv...

This primer discusses community benefit laws across the United States, noting differences in fede...

Southcentral FoundationAnchorage, AK150 beds A nonprofit health care organization owned by the A...

Informed Medical Decisions FoundationBoston, MAThe Informed Medical Decisions Foundation, founded...

Emory HealthcareAtlanta, GA Emory Healthcare, a large academic teaching system, deployed a patie...

Medicine involves decisions. But for Medicare patients with conditions for which surgery is an op...

Palliative care specializes in taking care of patients with serious illness and focuses on provid...

Assisted living facilities allow residents to "age in place" by adjusting their level of care and...

At hospital shift changes, doctors and nurses exchange crucial information about the patients the...

Kaiser Permanente developed a home-based model of palliative care that uses an interdisciplinary ...

Acute care hospitals have been establishing palliative programs at a rapid pace; the United States n...

Many physicians are becoming employees of hospitals, medical groups or affiliate organizations. F...

This report is part of a new effort to provide medical students with information about the patter...

AbstractBackground: Handover practices at hospital discharge are relatively under-researched, par...

At-large members are individuals in health care with an interest in the activities of the AHA and...

The American Organization of Nurse Executives is the national organization of nurses who design, ...

Secondary analysis of data from two studies examining palliative care in rural areas was conducte...

Readmission rates to U.S. hospitals are high, often because of poor care transitions. Serious adv...

The survey was sent by email to over 630,000 physicians (approximately 84 percent of all physicia...

How to solve the problem? Many practices have found the answer in the creation of high-functionin...

An article on the SF Gate website profiles the new wave of medical school graduates, millennial a...

Between March and June 2012, Jackson Healthcare conducted a series of online physician surveys th...

Mayo Clinic has four operating unites to create new tools, processes and businesses. The Division...

As part of Franciscan St. James Health's commitment to improve the surgery processes, the hospita...

This list features five recommendations for family medicine. The goal is to identify items: commo...

This list was created by the AAAAI executive committee. The goal is to identify items: common in ...

The American College of Cardiology asked its standing clinical councils to recommend between thre...

The group collaboratively identified and narrowed down screening or diagnostic tests commonly use...

An initial list of topics was narrowed down based on the highest potential for improvement, repre...

This paper examines successful approaches to delivering mental health treatment in primary care a...

This decision-maker brief offers programmatic and policy changes that can help practices, especia...

This guide describes how HCAHPS data should be used in context with other information about organ...

This report utilizes Dartmouth Atlas data to show differences in resource utilization among the 2...

The Joint Academy is a multidisciplinary team approach that begins in the community with orthoped...

South Nassau Communities Hospital initiated the "Knot So Fast" project to promote a safe and effi...

Failure or delays in filling prescriptions at the time of hospital discharge contributes to poor ...

Traditionally, primary care physicians maintain chief responsibility for treating their criticall...

Coney Island Hospital developed a crisis prevention, early intervention, and response team known ...

The goal of this initiative was to improve patient flow, outcomes, and experience, as well as com...

AIM focuses care on people with advanced illness, which often involves more than one chronic diag...

The Respecting Choices' advance care planning program, developed in La Crosse, Wisconsin, is a mu...

In 2006, Ascension Health, the nation's largest Catholic and nonprofit health care system, chose ...

AtlantiCareAtlantic City, NJ538 Beds The Problem The Special Care Center is a primary care cente...

Aurora Health CareMilwaukee, WI The Problem Aurora Health Care is a nonprofit, integrated delive...

Summa Health SystemAkron, OH461 Beds The Problem Summa Health System serves a five county region...

This report provides a guide to conducting health impact assessments. It stresses the importance ...

Supported by the Robert Wood Johnson Foundation's Pioneer Portfolio, OpenNotes is being tested by...

Transitions across care settings introduce risk for patient harm, and medication errors are an im...

In the fall of 2008, perioperative leaders at Brigham and Women's Hospital, Boston, Mass., conduc...

The National Committee for Quality Assurance starts an accountable care organization accreditati...

The IPAL Project, an initiative of the Center to Advance Palliative Care, is designed to provide ...

CAPC Campus Online is an e-learning space covering the structural, operational and financial ess...

This paper explores the current limits of primary care in the US, looks at illustrative models th...

The federal Affordable Care Act will transform how Californians obtain health insurance. CHCF exa...

As the use of palliative care grows, so does the diversity of patients who opt for it. A free cur...

The paper makes recommendations for enhancing QI efforts in health care, including providing stro...

Treating U.S. veterans with mental illness and substance use disorders is more expensive than car...

The SUNY Downsstate Medical Center kidney transplant team identified an increase in the differenc...

In a recent study, the non-profit Commonwealth Fund found that the U.S. ranks 16th out of 16 nati...

A report released jointly by AARP's Public Policy Institute, The Commonwealth Fund and The SCAN F...

The inaugural report of the AHA Committee on Performance Improvement details “Hospitals and Care ...

To expertly execute a dribble handoff in basketball, communication between teammates is key. How ...

This 46-page document reviews the history of Regional Health Improvement Collaboratives and consi...

A report based on an invitational forum held on March 13, 2009, sponsored by Medically Induced Tr...

The ProblemFlowers wanted to improve its performance on the 28 quality measures that are featured...

The Problem The women and infants department's lean journey began in early 2006 when a local hos...

The report recommends improved ways in which primary care practices should be paid for delivering...

The TriCentral Palliative Care Program toolkit presents a wide range of educational, technical as...