Hospitals in pursuit of excellence

A quality improvement project using Lean Six Sigma DMAIC method in a 500-bed tertiary medical cen...

Excess days were identified as an area for improvement due to the disparity between hospitals wit...

A Lean project to address why physicians were not receiving lab results in a timely manner was im...

This Lean project focused on improving processes in central sterile processing. All processes for...

Since 1999, anticoagulant therapy was one of the top three causes of adverse events. A Six Sigma ...

The OSF cardiac service line implemented a STEMI Improvement project to identify obstacles that c...

Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...

The quality assurance department developed a system for tracking quality indicators in every depa...

A pressure ulcer team was developed and Plan-Do-Study-Act practice was used to focus on process c...

Highland Hospital established its Rapid Response Team in late 2006 to provide a quick, multidisci...

Multidisciplinary rounding (MDR) is a model of care in which multiple members of the care deliver...

The Brooklyn Hospital Center formed a multidisciplinary rapid response team in 2009 to respond to...

Appropriate treatment for pressure ulcers requires accurate initial evaluation and the ability to...

The goal of this performance improvement initiative was to improve patient safety and control hea...

Brooks Memorial Hospital's radiology department identified a need to improve the transcription of...

With unique culture trends and stringent regulatory obligations, patient care units are often cha...

Continuum Health Partners'  pay-for performance program (P4P) is designed to partner with physici...

The Jacobi Medical Center Department of Radiology analyzed the 15.3 percent rise in annual comput...

Effective teamwork and communication techniques can improve quality and safety, decrease patient ...

Flash sterilization the rapid sterilization of items using steam occurs in many operating rooms i...

For 18 months, New York Medical College at Westchester Medical Center implemented several interve...

Although electronic reporting systems for near misses and adverse events have been implemented na...

For the past three years, New York Medical College at Westchester Medical Center has been develop...

As part of a larger process redesign focused on Northern Westchester Hospital's inpatient medical...

For more than ten years, St. Elizabeth Medical Center has focused on length of stay and resource ...

This project was initiated by David Lyons, Director of Respiratory Therapy at St. Francis Hospita...

Strong Memorial Hospital adopted barcode medication administration technology to reduce the incid...

Performing well with the core measures has become increasingly important and challenging for heal...

In November 2009, a group of 12 representatives from various areas within Rochester General Healt...

In response to an increase in fall-related injuries in its skilled nursing facility, Champlain Va...

Mount St. Mary's Hospital and Healthcare Center created the hospital point of dispensing (HPOD) t...

NuHealth Nassau University Medical Center identified central line-associated blood stream infecti...

Rochester General Hospital formed a multidisciplinary team to develop and implement actions that ...

St. Joseph's Hospital of Elmira implemented a comprehensive antibiotic usage program beginning Ma...

Improving patient flow throughout the Bon Secours Charity Health System is critical to patient sa...

Overcrowding and bottlenecks with patient flow plague hospitals and emergency rooms across the co...

In 2008, a project was underway to renovate Southampton Hospital's emergency department (upgradin...

In 2010, Southampton Hospital discovered that its process for checking and maintaining equipment/...

The Brooklyn Hospital Center Family Medicine Department made a commitment to improve the quality ...

In March 2009, after assessing staff's knowledge about fire prevention and safety, St. Mary's Hos...

San Mateo Medical Center San Mateo, CA307 Beds The Problem San Mateo Medical Center has collecte...

Holy Cross HospitalSilver Spring, MD425 Beds The Problem Holy Cross is a not-for-profit teaching...

Aurora Health CareMilwaukee, WI The Problem Aurora Health Care is a nonprofit, integrated delive...

Montefiore Medical CenterBronx, NY1,418 Beds The Problem Montefiore Medical Center is a large, a...

Emergency department admitted patients used to wait an average of 24 hours for an inpatient bed a...

The SUNY Downsstate Medical Center kidney transplant team identified an increase in the differenc...

This P2P Series presents case studies of hospitals improving their environments to better support...

Just three years ago, Mississippi Baptist Medical Center faced falling quality indicators, staff ...

The Problem Administrative burdens and inefficient processes left nurses spending just one-third...

The Problem The average ED length of stay was 413 minutes (6 hours, 53 minutes). Fourteen percen...