This guide describes how HCAHPS data should be used in context with other information about organ...

March 1st, 2012
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Early elective deliveries have been proven to increase the risk of adverse health outcomes post d...

February 1st, 2012
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The inaugural report of the AHA Committee on Performance Improvement details “Hospitals and Care ...

September 1st, 2011
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This guide serves to explore the concept of cultural competency and build the case for the enhanc...

May 11th, 2011
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This multi-case study describes how eight hospitals used Lean Six Sigma to examine and improve wo...

November 1st, 2010
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