Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...

June 1st, 2012
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The quality assurance department developed a system for tracking quality indicators in every depa...

June 1st, 2012
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The goal was set to develop a system-wide infrastructure to support the implementation of evidenc...

June 1st, 2012
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The reduction of HAPU has been a focus for 10 years at OSF Saint Anthony Medical Center. Over tha...

June 1st, 2012
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Quarterly surveys revealed elevated hospital-acquired pressure ulcer rates unchanged by previous ...

June 1st, 2012
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A pressure ulcer team was developed and Plan-Do-Study-Act practice was used to focus on process c...

June 1st, 2012
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A multidisciplinary team was formed to increase the rate of risk assessment and appropriate thera...

June 1st, 2012
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