The goal of this performance improvement initiative was to improve patient safety and control hea...

February 1st, 2012
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During this 90 minute session, speakers discussed how to effectively engage patients and their fa...

November 17th, 2011
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This webpage gives consumers resources and tools to be actively engaged in the quality of the car...

September 15th, 2011
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The Urgency of Health System Reforms to Ensure Respect for Patients'  Wishes and Accou...

October 26th, 2010
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"There are two jobs at Faxton-St. Luke's Healthcare, Utica, N.Y. "taking care of patients directl...

March 15th, 2010
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The Problem Progress West didn't so much have a problem but an opportunity. By opening a new hos...

August 1st, 2009
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W hat is patient- and family-centered care? Why does it matter? How does it fit with a hospital's...

September 9th, 2008
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