Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

September 12th, 2016
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The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...

October 6th, 2015
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Teamwork champions on a diverse change team: These were key as The MetroHealth System in Clevelan...

August 17th, 2015
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The concept of the Triple Aim is  widely used, partially because of IHI’s work with many organiza...

July 1st, 2015
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It is estimated that 25 percent of falls by hospital patients are preventable. Saint Alphonsus Re...

July 28th, 2014
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Zero is an important number at Broward Health North. The 409-bed community hospital in Deerfield ...

September 9th, 2013
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Involving everyone from front-line staff to executive committees to home health agencies to patie...

November 12th, 2012
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Highland Hospital's Geriatric Fracture Center has achieved improved clinical outcomes (complicati...

February 1st, 2012
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Holy Cross HospitalSilver Spring, MD425 Beds The Problem Holy Cross is a not-for-profit teaching...

January 1st, 2012
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The ProblemMedication reconciliation—comparing a patient's medication orders to all medications t...

August 5th, 2009
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The ProblemFlowers wanted to improve its performance on the 28 quality measures that are featured...

August 1st, 2009
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