Nurses have always been on the front lines at hospitals providing quality, compassionate care for...

April 4th, 2017
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A vigorous approach to quality improvement at Memorial Medical Center in Springfield, Ill., is ac...

August 1st, 2016
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Mission accomplished, but the work continues. At Our Lady of Lourdes Regional Medical Center in L...

December 14th, 2015

Charleston Area Medical Center Health System is a 2015 recipient of the Malcolm Baldrige National...

November 23rd, 2015
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Take best practices from two industries focused on safety and reliability—nuclear power and aviat...

September 15th, 2014
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Three Illinois hospitals received recognition for “delivering quality with distinction” by the Il...

August 18th, 2014

Four generations are working side by side in hospitals and care systems today. Atlantic Health Sy...

January 27th, 2014
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Learn from the best of the best. The 2013 AHA-McKesson Quest for Quality Prize® recipients will s...

September 23rd, 2013

At North Shore-LIJ Health System, teamwork is everywhere. This New York health system uses TeamST...

September 16th, 2013
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Patients admitted to a hospital for one condition—congestive heart failure, for example—are typic...

April 8th, 2013
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What a difference three years of focusing on performance improvement can make! In 2009, metrics a...

December 3rd, 2012
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Involving everyone from front-line staff to executive committees to home health agencies to patie...

November 12th, 2012
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"Commitment to caring" and "quality improvement" and"patient engagement" are more than catchphras...

November 5th, 2012
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Building a culture of quality and safety in hospitals requires accomplished and courageous health...

October 22nd, 2012
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Continuous. Quality. Improvement. To achieve that goal, Meriter Hospital, a 448-bed facility in M...

September 17th, 2012
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Implementing quality improvement projects can improve patient safety and reduce inefficiency. But...

January 23rd, 2012
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Integrating the electronic health record to improve the overall care and health of the communitie...

November 14th, 2011
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Careful planning and multidisciplinary teamwork were keys for Bethesda Hospital, a 140-bed long-t...

November 7th, 2011
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Overcoming transition challenges requires tenacity and teamwork. During a time of transition befo...

September 12th, 2011
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Electronic health records may create less paperwork, but documentation can still be time-consumin...

June 20th, 2011
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An integrated approach to project design drove breakthrough improvement in operating results at S...

June 13th, 2011
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Rethinking a registration process kept its meds system in compliance. St. James Hospital and Heal...

April 25th, 2011
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"Navigating the rising tide of HACs" is what Baystate Medical Center (BMC) calls this project. A ...

April 18th, 2011
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At the 7th Biennial Joanna Briggs International Colloquium in Chicago this fall, Kathi Patterson,...

December 20th, 2010
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When an employee found directions in her hospital?s emergency department?with directions to other...

October 18th, 2010
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Quality improvement and transparency go hand in hand, David Ballard, M.D., senior vice president ...

October 11th, 2010
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After reading many success stories about hospitals streamlining and improving patient flow in the...

October 4th, 2010
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Barnes-Jewish Hospital, St. Louis, wanted to transform its organization and in turn, transformed ...

August 16th, 2010
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When the Infection Prevention and Control Department of Medical Center of McKinney in McKinney, T...

April 26th, 2010
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When the H1N1 flu virus emerged in the spring of 2009, U.S. hospitals were challenged by crowded ...

March 30th, 2010
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When change proves challenging, involving everyone in the process can be key. Advocate Good Sheph...

January 25th, 2010
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