The patient experience is more important today than ever before, with payments tied to patie...

September 21st, 2016
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Advance care planning is a critical element of wellness for all adult patients, regardless of dia...

September 16th, 2016
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The University of Vermont Health Network – Champlain Valley Physicians Hospital recently develope...

August 19th, 2016
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This HPOE guide, a collaboration with the American Society for Healthcare Engineering, explores w...

March 31st, 2016
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Leadership, innovation and commitment to quality and safety—all are needed to deliver exceptional...

November 16th, 2015

The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...

October 6th, 2015
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Patient and family engagement is associated with fewer adverse events, lower health care costs, d...

September 15th, 2015
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Erie County Medical Center's "boots on the floor" initiative began by hiring five full-time patie...

September 14th, 2015

NYU Lutheran Healthcare, Brooklyn, N.Y., created a shared medical appointment program transformin...

September 9th, 2015

Read about how patient and family engagement practices are related to patient experiences. This s...

July 21st, 2015
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This infographic provides a summary of the HPOE guide “Partnering to Improve Quality and Safety: ...

July 14th, 2015
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The concept of the Triple Aim is  widely used, partially because of IHI’s work with many organiza...

July 1st, 2015
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Parental satisfaction with pediatric emergency department visits has been argued to be best predi...

June 16th, 2015
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The Wisconsin Quality of Life Index is a multidimensional model for measuring patients’ quality o...

June 9th, 2015
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South Nassau Communities Hospital, Oceanside, N.Y., focused on educating patients with chronic co...

April 21st, 2015
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Building successful partnerships with patients and families may be a key strategy in a hospital’s...

April 6th, 2015

To truly transform care, hospitals and care systems must effectively engage patients and their fa...

March 26th, 2015
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Excellent patient-centered care is the goal of a program implemented by the team at McDonough Dis...

December 16th, 2014
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Rooftop gardens are flourishing atop more and more hospitals. On unused roof space at Castle Medi...

March 24th, 2014
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This resource gives hospital and health system leaders concrete, practical steps grounded on evid...

July 16th, 2013
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