There is a critical need to elevate the discussion around workforce planning and development to e...

February 22nd, 2017
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Hospitals are helping students with disabilities transition from school to the workplace. Mat-Su ...

November 7th, 2016
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Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

September 12th, 2016
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When outpatients at Summa Health in Akron, Ohio, were frequently getting lost on their way to app...

April 11th, 2016
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TeamSTEPPS is designed to improve patient safety through effective communication and teamwork ski...

November 19th, 2015
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The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...

October 6th, 2015
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In early 2011, AHA members, committees, regional policy boards and staff discussed and crafted a ...

August 12th, 2015

The concept of the Triple Aim is  widely used, partially because of IHI’s work with many organiza...

July 1st, 2015
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Health care teams that communicate effectively reduce the potential for human error, resulting in...

June 18th, 2015
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The feeling of being truly cared for leaves a lasting impression and aids in the healing process....

June 8th, 2015
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Human resources and the nursing leadership team worked together using a PDCA for rapid cycle impr...

May 31st, 2015
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A Safe Patient Handling program (SPH) was initiated in 2006. A SPH vendor was chosen based upon e...

March 28th, 2015
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Providing world-class quality health care may seem an audacious goal for a small or rural hospita...

March 10th, 2014
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Four generations are working side by side in hospitals and care systems today. Atlantic Health Sy...

January 27th, 2014
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Generational differences—one factor of diversity—are changing workforce dynamics. Traditionalists...

January 1st, 2014
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At North Shore-LIJ Health System, teamwork is everywhere. This New York health system uses TeamST...

September 16th, 2013
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The University of Connecticut's community-based education program collaborated with community par...

March 12th, 2013
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Imagine being hospitalized for a serious illness and being unable to communicate with nurses or d...

January 14th, 2013
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In 2012 the AHA Committee on Research focused on actively engaging health care users to improve o...

January 1st, 2013
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Many physicians are becoming employees of hospitals, medical groups or affiliate organizations. F...

November 1st, 2012
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