Nurses have always been on the front lines at hospitals providing quality, compassionate care for...

April 4th, 2017
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Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...

September 12th, 2016
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Mission accomplished, but the work continues. At Our Lady of Lourdes Regional Medical Center in L...

December 14th, 2015

Whether cheering for soccer, tennis, baseball, softball or another sport, fans no doubt have witn...

June 30th, 2014
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Learn from the best of the best. The 2013 AHA-McKesson Quest for Quality Prize® recipients will s...

September 23rd, 2013

At North Shore-LIJ Health System, teamwork is everywhere. This New York health system uses TeamST...

September 16th, 2013
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Increasing patient adherence to medications? Check. Providing safe, patient-centered care? Check...

November 19th, 2012
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Involving everyone from front-line staff to executive committees to home health agencies to patie...

November 12th, 2012
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The rural community of Ellenville, New York (population 4,000), and the New York borough of Brook...

April 30th, 2012
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A strategy to use a single, integrated EMR has helped make Elliot Health System, based in Manches...

January 9th, 2012
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The answer is: attracting, retaining and developing the best workforce. The question: What is one...

September 19th, 2011
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Overcoming transition challenges requires tenacity and teamwork. During a time of transition befo...

September 12th, 2011
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Efficient bed placement for patients can mean fewer discharge delays, decreased length of stay an...

August 8th, 2011
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"Navigating the rising tide of HACs" is what Baystate Medical Center (BMC) calls this project. A ...

April 18th, 2011
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A focus on wellness to provide better health and better health care is part of the AHA's Health F...

February 21st, 2011
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The journey from good to great for Good Samaritan Hospital of Baltimore started with differentiat...

January 10th, 2011
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Joseph Betancourt, M.D., director of multicultural education for Massachusetts General Hospital i...

September 20th, 2010
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Barnes-Jewish Hospital, St. Louis, wanted to transform its organization and in turn, transformed ...

August 16th, 2010
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Seamless, effective patient handoffs are a critical piece of any hospital?s patient safety framew...

July 19th, 2010
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Evergreen Hospital Medical Center, Kirkland, Wash., implemented best practices in patient flow bu...

June 21st, 2010
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