Resource Library
Featured All AHA webinars are free of charge but require advance registration. AHA does not offer continui...
Every aspect of a patient’s experience of care is influenced by valuable and often underused reso...
The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...
The concept of the Triple Aim is widely used, partially because of IHI’s work with many organiza...
The AHA and the American Medical Association collaborated on this paper to present both physician...
This article from Hospitals & Health Networks, the journal of the American Hospital Association, ...
At North Shore-LIJ Health System, teamwork is everywhere. This New York health system uses TeamST...
Involving everyone from front-line staff to executive committees to home health agencies to patie...
Effective teamwork and communication techniques can improve quality and safety, decrease patient ...
Holy Cross HospitalSilver Spring, MD425 Beds The Problem Holy Cross is a not-for-profit teaching...
Joseph Betancourt, M.D., director of multicultural education for Massachusetts General Hospital i...
The ProblemMedication reconciliation—comparing a patient's medication orders to all medications t...
The Problem In 2004, Faxton Hospital and St. Luke's-Memorial Hospital merged. The leaders of the...
The ProblemFlowers wanted to improve its performance on the 28 quality measures that are featured...
The Problem The women and infants department's lean journey began in early 2006 when a local hos...
The Problem Nurses have always stuggled with balancing time between their workloads. Employee sa...
