Today more than ever, it is important to focus on reducing unnecessary testing and unneeded emerg...

September 16th, 2016
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The hospital identified two process improvement opportunities related to medication safety effort...

September 16th, 2016
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Concurrent review of three core measure sets has ensured appropriate and timely patient care. The...

September 16th, 2016
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The emergency department (ED) was experiencing extended lengths of stay for psychiatric patients,...

September 16th, 2016
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Reducing inpatient length of stay has a strong impact on value and organizational performance, an...

September 16th, 2016
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The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...

October 6th, 2015
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This project was designed to improve the total health care for patients of a community mental hea...

June 10th, 2015
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The medical center experienced a 115 percent increase in behavioral health (BH) patients presenti...

March 26th, 2013
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The traditional behavioral health access model of calling for an appointment which is subsequentl...

March 25th, 2013
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The driving principle behind the outpatient service excellence journey is excellent customer serv...

March 12th, 2013
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As part of Franciscan St. James Health's commitment to improve the surgery processes, the hospita...

June 1st, 2012
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