Hospitals in pursuit of excellence

One out of five Americans, or over 40 million people, struggle with behavioral health each day. I...

Ten years ago, Mercy began telemedicine in its ICUs to improve patient outcomes. Today the St. Lo...

When outpatients at Summa Health in Akron, Ohio, were frequently getting lost on their way to app...

To address disparities in health care outcomes, Main Line Health is proactively addressing socioe...

More and more hospitals and health systems are leading community collaborations to create positiv...

Charleston Area Medical Center Health System is a 2015 recipient of the Malcolm Baldrige National...

Each year more than one million patients in the United States are diagnosed with sepsis, a condit...

In accord with their commitment to equity of care and leadership diversity, hospitals and health ...

Apps and iPads are tools of choice for improving the health of Pennsylvania schoolchildren. Lehig...

Addressing the complex needs of older patients and their caregivers is the focus of the Bridge Mo...

The work to advance health care equity is always evolving, always improving at Henry Ford Health ...

A population health initiative in Rochester, New York, is bringing together two health care syste...

Working with community organizations, including competitors, Palmetto Health is improving the hea...

Scorecards aren’t just for baseball and boxing. Health care leaders are using scorecards to track...

University Hospitals, Cleveland, is advancing multiple care equity initiatives. The over 2,000-be...

Change can be uncomfortable. But no matter how sophisticated, hospitals and health care systems n...

Building a culture that is inclusive and founded on principles of diversity was a “key destinatio...

Community members are integral partners at Lehigh Valley Health Network in Pennsylvania, helping ...

Preventing falls has been in the news recently, and with good reason: Among older adults, falls a...

Take best practices from two industries focused on safety and reliability—nuclear power and aviat...

Whether cheering for soccer, tennis, baseball, softball or another sport, fans no doubt have witn...

If you build a community of care, people will come. It happened when Middlesex Hospital, in Middl...

October 6 – 12 is Mental Health Awareness Week. According to estimates, in the United States each...

A summer internship program growing in Brooklyn is introducing minority high school students to c...

It is both a sprint and a marathon.” That's how a team at St. Joseph Mercy Hospital in Ann Arbor,...

How do you successfully integrate behavioral health and primary care? A recent HPOE webinar highl...

Providing quality care for patients with limited English proficiency can be challenging, even for...

June 2–8 is Community Health Improvement Week. The Association for Community Health Improvement s...

The Backyard Initiative at Allina Health, based in Minnesota, is truly taking care beyond hospita...

A commitment to diversity came first. That was followed by specific action projects to increase d...

From flexible visiting hours to family-centered rounds, hospitals are encouraging patients and fa...

Imagine being hospitalized for a serious illness and being unable to communicate with nurses or d...

43,750: That’s the number of fall injuries the CMS Partnership for Patients campaign estimates wo...

Increasing patient adherence to medications? Check. Providing safe, patient-centered care? Check...

"Commitment to caring" and "quality improvement" and"patient engagement" are more than catchphras...

Focusing on patient education and collaboration with physicians and the hospital, Gundersen Luthe...

Focusing on patient education and collaboration with physicians and the hospital, Gundersen Luthe...

Patients hospitalized for tobacco-related illnesses may be the most motivated to quit using tobac...

Health care professionals at Henry Ford Health System know how to connect with teenagers. About 1...

It?s estimated that patients remember and understand about half of the information they receive f...

Part of the Alliance collaborative since 1994, Billings Clinic had been serving its community wit...

Part of the Alliance collaborative since 1994, Billings Clinic had been serving its community wit...

For 18 years, Community House Calls, a UW Medicine program of Harborview Medical Center in Seattl...

Enriching. That's how AnMed Health views the increasing cultural and linguistic diversity of its ...

Enriching. That's how AnMed Health views the increasing cultural and linguistic diversity of its ...

When Kaiser Permanente in California measured its incidence of pressure ulcers in patients three ...

Implementing quality improvement projects can improve patient safety and reduce inefficiency. But...

Carolinas HealthCare System, based in Charlotte, N.C., is partnering with 12 YMCA branches "to cr...

Educating staff. Connecting patients to primary care physicians upon discharge. Identifying patie...

The answer is: attracting, retaining and developing the best workforce. The question: What is one...

Overcoming transition challenges requires tenacity and teamwork. During a time of transition befo...

Changing demographics continue to fuel the growth of cultural diversity in Northeast Ohio. In tur...

Electronic health records may create less paperwork, but documentation can still be time-consumin...

Listening to patients and the community can spark change. The Lehigh Valley Health Network, in ea...

"Navigating the rising tide of HACs" is what Baystate Medical Center (BMC) calls this project. A ...

Salt and a jar of pickles: That's what one HealthEast (St. Paul, Minn.) transition coach found in...

Kapi'olani Medical Center for Women and Children in Honolulu, Hawaii, used "a novel approach" to ...

The journey from good to great for Good Samaritan Hospital of Baltimore started with differentiat...

At the AHA/Health Forum Leadership Summit in July, David Pryor, M.D., chief medical officer for S...

When an employee found directions in her hospital?s emergency department?with directions to other...

Quality improvement and transparency go hand in hand, David Ballard, M.D., senior vice president ...

Joseph Betancourt, M.D., director of multicultural education for Massachusetts General Hospital i...

Alegent Health, a 10-hospital system based in Nebraska and Southwestern Iowa, wanted an electroni...

The medical standard for timely angioplasty was 90 minutes door to balloon.  The average for Lehi...

The medical standard for timely angioplasty was 90 minutes door to balloon.  The average for Lehi...

Senior leaders at Kaiser Permanente Northern California, Oakland, knew the system's community-acq...

Barnes-Jewish Hospital, St. Louis wanted to transform its organization and in turn, transformed i...

Seamless, effective patient handoffs are a critical piece of any hospital?s patient safety framew...

Moving from a paper world to an electronic one is an "evolution," says Marcy Stoots, RN, director...

For executive leaders at Catholic Healthcare Partners, Cincinnati, patient safety is an issue to ...

Reducing preventable harm by half is a lofty goal for any hospital, let alone a large, integrated...

Reducing preventable harm by half is a lofty goal for any hospital, let alone a large, integrated...

When Katherine Herrmann, the clinical quality facilitator at Henry Ford Health System, Detroit, w...

Reducing patient readmissions is both a critical patient safety need and a growing financial conc...

When the H1N1 flu virus emerged in the spring of 2009, U.S. hospitals were challenged by crowded ...