Charleston Area Medical Center Health System is a 2015 recipient of the Malcolm Baldrige National...

November 23rd, 2015
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Take best practices from two industries focused on safety and reliability—nuclear power and aviat...

September 15th, 2014
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"Commitment to caring" and "quality improvement" and"patient engagement" are more than catchphras...

November 5th, 2012
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Implementing quality improvement projects can improve patient safety and reduce inefficiency. But...

January 23rd, 2012
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Overcoming transition challenges requires tenacity and teamwork. During a time of transition befo...

September 12th, 2011
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Electronic health records may create less paperwork, but documentation can still be time-consumin...

June 20th, 2011
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"Navigating the rising tide of HACs" is what Baystate Medical Center (BMC) calls this project. A ...

April 18th, 2011
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When an employee found directions in her hospital?s emergency department?with directions to other...

October 18th, 2010
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Quality improvement and transparency go hand in hand, David Ballard, M.D., senior vice president ...

October 11th, 2010
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When the H1N1 flu virus emerged in the spring of 2009, U.S. hospitals were challenged by crowded ...

March 30th, 2010
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When change proves challenging, involving everyone in the process can be key. Advocate Good Sheph...

January 25th, 2010
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