Resource Library

    Using FOCUS-PDCA, the hospital identified an opportunity to decrease the 30 day readmission rate ...

    March 31st, 2013
    Download

    Good Samaritan Regional Health Center’s medical unit required four hours, 18 minutes to discharge...

    March 6th, 2013
    Download

    Customer satisfaction performance is a hospital strategic goal. Marianjoy's inpatient satisfactio...

    June 1st, 2012
    Download

    The goal of this performance improvement initiative was to improve patient safety and control hea...

    February 1st, 2012
    Download

    Labor and delivery departments are busy places. At New York-Presbyterian, providing appropriate b...

    May 9th, 2011
    View