The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...

October 6th, 2015
View

Effective teamwork and communication techniques can improve quality and safety, decrease patient ...

February 1st, 2012
Download

Holy Cross HospitalSilver Spring, MD425 Beds The Problem Holy Cross is a not-for-profit teaching...

January 1st, 2012
View

The ProblemMedication reconciliation—comparing a patient's medication orders to all medications t...

August 5th, 2009
Download

The Problem In 2004, Faxton Hospital and St. Luke's-Memorial Hospital merged. The leaders of the...

August 1st, 2009
Download

The ProblemFlowers wanted to improve its performance on the 28 quality measures that are featured...

August 1st, 2009
Download

The Problem The women and infants department's lean journey began in early 2006 when a local hos...

July 31st, 2009
Download