IHA case studies

    Excellent patient-centered care is the goal of a program implemented by the team at McDonough Dis...

    December 16th, 2014

    OSF Healthcare, Peoria, Ill., wanted to improve the care of patients experiencing an ST elevation...

    October 13th, 2014

    The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

    July 11th, 2014