Chair Files

    A vigorous approach to quality improvement at Memorial Medical Center in Springfield, Ill., is ac...

    August 1st, 2016
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    Charleston Area Medical Center Health System is a 2015 recipient of the Malcolm Baldrige National...

    November 23rd, 2015
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    Take best practices from two industries focused on safety and reliability—nuclear power and aviat...

    September 15th, 2014
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    In July 2013, the AHA released another collection of action-oriented resources that can help hosp...

    August 5th, 2013
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    Telepsychiatry is playing a pivotal role in providing timely care to hospitalized mental health p...

    April 29th, 2013
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    "Commitment to caring" and "quality improvement" and"patient engagement" are more than catchphras...

    November 5th, 2012
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    Barnes-Jewish Hospital, St. Louis, wanted to transform its organization and in turn, transformed ...

    August 16th, 2010
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