Chair Files

    A vigorous approach to quality improvement at Memorial Medical Center in Springfield, Ill., is ac...

    August 1st, 2016
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    Take best practices from two industries focused on safety and reliability—nuclear power and aviat...

    September 15th, 2014
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    Involving everyone from front-line staff to executive committees to home health agencies to patie...

    November 12th, 2012
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    "Navigating the rising tide of HACs" is what Baystate Medical Center (BMC) calls this project. A ...

    April 18th, 2011
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    Barnes-Jewish Hospital, St. Louis, wanted to transform its organization and in turn, transformed ...

    August 16th, 2010
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    When change proves challenging, involving everyone in the process can be key. Advocate Good Sheph...

    January 25th, 2010
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