The Problem--Emergency departments were at capacity or beyond it, extending wait times. This resu...

April 1st, 2015
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The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

July 11th, 2014
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St. Joseph Regional Health Center went on a Lean journey to not only save money, but improve the ...

March 17th, 2014
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Lean transformation means improved patient care, employee satisfaction and reduced costs as MSHA ...

October 1st, 2013
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Southeastern Health, Lumberton, N.C. 452 beds 16,000 impatient admissions 76,000 emergency d...

August 30th, 2013
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Telepsychiatry is playing a pivotal role in providing timely care to hospitalized mental health p...

April 29th, 2013
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An ED case management program was developed to implement tactics focused on reducing ED avoidable...

March 27th, 2013
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