Resource Library

    April is National Minority Health Month, dedicated to raising awareness about health disparities ...

    April 12th, 2017
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    The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...

    October 6th, 2015
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    “Once a patient believes that you [the provider] understand them, we think the healing begins,” s...

    September 8th, 2014
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    After more than a decade of war, many U.S. military service members have experienced an unprecede...

    November 11th, 2013

    The University of Michigan Health System used lean management and the plan-do-check-act cycle to ...

    March 12th, 2013
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    This web seminar highlighted improvements in staff training and building the culturally competent...

    May 3rd, 2012
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    The guide is a resource for those interested or already engaged in quality improvement initiative...

    August 1st, 2011
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