Case Studies
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The Massachusetts Hospital Association (MHA) created the Accountable Care Compass Awards to highl...
In 2008, the health system’s program to contact discharged emergency department (ED) and immediat...
According to published research data, the majority of cardiac stent patients have no additional r...
Inconsistencies in the discharge process provide an opportunity to standardize that process, redu...
Patients discharged to home waited an average of 3.5 hours to complete all of the necessary steps...
The goal of this project was to reduce the amount of global office visits by using Lean Six Sigma...
The hospital used evidence-based tools and interventions to decrease hospital readmissions by tak...
Using FOCUS-PDCA, the hospital identified an opportunity to decrease the 30 day readmission rate ...