Case Studies

    MHA Accountable Care Compass Awards

    Featured

    The Massachusetts Hospital Association (MHA) created the Accountable Care Compass Awards to highl...

    February 29th, 2016
    Improving Heart Failure Discharge Outcomes--The Project RED Pilot

    Using FOCUS-PDCA, the hospital identified an opportunity to decrease the 30 day readmission rate ...

    March 31st, 2013
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    Decreasing Outpatient Behavioral Health Wait Times Using Lean/Six Sigma Techniques and the Open Access Evidence-based Model

    The traditional behavioral health access model of calling for an appointment which is subsequentl...

    March 25th, 2013
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    Determining Competency; Hiring Quality Interpreters

    The University of Michigan Health System used lean management and the plan-do-check-act cycle to ...

    March 12th, 2013
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    Digital Divide Understanding the Use of IT for Health Care Among Parents at Kaiser Permanente

    According to the Pew research center,  74 percent of all adults in the United States use the Inte...

    March 12th, 2013
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    A Curriculum for Successfully Working with an Interpreter

    The University of Connecticut's community-based education program collaborated with community par...

    March 12th, 2013
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