IHA case studies

    The medical center experienced a 115 percent increase in behavioral health (BH) patients presenti...

    March 26th, 2013
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    The traditional behavioral health access model of calling for an appointment which is subsequentl...

    March 25th, 2013
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     HPOE is pleased to highlight case studies from the Illinois Hospital Association’s Institute f...

    March 20th, 2013
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    The driving principle behind the outpatient service excellence journey is excellent customer serv...

    March 12th, 2013
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