What a difference three years of focusing on performance improvement can make! In 2009, metrics a...

December 3rd, 2012
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Increasing patient adherence to medications? Check. Providing safe, patient-centered care? Check...

November 19th, 2012
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Involving everyone from front-line staff to executive committees to home health agencies to patie...

November 12th, 2012
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"Commitment to caring" and "quality improvement" and"patient engagement" are more than catchphras...

November 5th, 2012
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Building a culture of quality and safety in hospitals requires accomplished and courageous health...

October 22nd, 2012
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A just culture. A culture of transparency. A patient-first culture. Culture transformation at Uni...

October 15th, 2012
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Continuous. Quality. Improvement. To achieve that goal, Meriter Hospital, a 448-bed facility in M...

September 17th, 2012
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