Resource Library

    Change can be uncomfortable. But no matter how sophisticated, hospitals and health care systems n...

    December 8th, 2014
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    The patient experience as measured by patient satisfaction scores is an organizational goal. In t...

    July 11th, 2014
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    Whether cheering for soccer, tennis, baseball, softball or another sport, fans no doubt have witn...

    June 30th, 2014
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