HPOE.org - Case Studies

The Center on Health Disparities

Adventist Health Care — Mon, 01 Jan 2018 00:00:00 CST

The Center on Health Disparities was created in 2007 to reduce and eliminate disparities in health status and health care access, treatment, quality and outcomes throughout the communities served by Adventist HealthCare. Through training and education, research, and health services, the Center is working to ensure that all physicians and staff provide culturally competent and compassionate care to patients....

Focusing on Population Health

Billings Clinic — Mon, 07 May 2012 00:00:00 CST

Part of the Alliance collaborative since 1994, Billings Clinic had been serving its community with clinical interventions at the local level. About three years ago, the Alliance decided to focus on population health. Billings Clinic, a not-for-profit health care organization based in Billings, Mont., serves patients in Montana, northern Wyoming and the western Dakotas. According to Kristianne Wilson, executive director, health policy, each Alliance organization—including another local hospital and ...

Winning the ED Waiting Game

Ellenville Regional Hospital — Mon, 30 Apr 2012 00:00:00 CST

The rural community of Ellenville, NY, (population 4,000) and the New York borough of Brooklyn (population 2.5 million) may seem miles apart in more than distance. But Ellenville Regional Hospital President and CEO Steven L. Kelley says the community served by ERH is "a little like Brooklyn," if on a micro level. "We are a rich cultural area, and we see that as strength," says Kelley. ERH received the Quality and Patient Safety Award from the Northern Metropolitan Hospital Association Patie...

Improving and Sustaining Teamwork

Butler County Health Care Center — Mon, 23 Apr 2012 00:00:00 CST

Communication breakdowns continue to be a leading cause of medical errors. Staff at Butler County Health Care Center, a 20-bed critical access hospital in David City, Neb., came to the same conclusion while working on a project to reduce medical errors. Their answer for addressing this issue: TeamSTEPPS, an evidence-based system to improve communication and teamwork developed by the U.S. Department of Defense's Patient Safety Program and the Agency for Healthcare Research and Quality. BCHCC began TeamSTE...

Healing Wounds for Diabetic Care

Claxton-Hepburn Medical Center — Mon, 16 Apr 2012 00:00:00 CST

For people with diabetes, getting the proper treatment for foot wounds can prevent lingering problems and even amputation. The patient community in the rural area served by Claxton-Hepburn Medical Center, Ogdensburg, N.Y., has a high incidence of diabetes and obesity, which can cause a high rate of non-healing wounds. Identifying a need and opportunity, CHMC, a 130-bed community hospital and regional referral center, worked with National Healing Corporation to develop a wound healing program. Affiliated ...

Bridging the Care Gap

Harborview Medical Center — Mon, 16 Apr 2012 00:00:00 CST

For 18 years, Community House Calls, a UW Medicine program of Harborview Medical Center in Seattle, has helped address gaps in health care for refugee and immigrant patients. Using a “modified case management approach,” Community House Calls caseworkers/ cultural mediators work to establish open communication between Harborview and immigrant patients, families and communities, providing casework and interpretation services as well as help with patient navigation, advocacy, social services, he...

Pursuing Excellence in Perinatal Care

Woman's Hospital — Fri, 30 Mar 2012 00:00:00 CST

At Woman’s Hospital, our pursuit of excellence involves implementing new ideas and guidelines that help us provide exceptional care and improve the health of women and infants. In 2007, Woman’s—a 350-bed hospital in Baton Rouge, La.—launched a collaborative with the Institute for Healthcare Improvement to eliminate elective inductions prior to 39 weeks. Eliminating these deliveries improves outcomes for the newborn and mother. Our hospital formed an interdisciplinary council...

Finding a Medical Home

Carilion Franklin Memorial Hospital — Fri, 30 Mar 2012 00:00:00 CST

Walk into an ER for treatment and walk out with a medical home. Carilion Franklin Memorial Hospital, a 37-bed community hospital in Rocky Mount, Va., is providing that opportunity for patients to ensure the most appropriate, efficient and effective care. Part of a pilot project, the hospital’s ER uses a 5-level clinical rating system, with levels 4 and 5 considered non-emergent. Patients with non-emergent conditions are screened outside the ER by a physician assistant. If deemed appropriate for pri...

Health Care-Acquired Infections

Alexian Brothers Medical Center — Tue, 27 Mar 2012 00:00:00 CST

This 2011 Illinois Hospital Association award applicant implemented best practices to reduce surgical site infections in the coronary artery bypass graft patient population.

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Perioperative Safety

Alexian Brothers Medical Center — Tue, 27 Mar 2012 00:00:00 CST

This 2011 Illinois Hospital Association award applicant focused on improving perioperative assessment, testing and clearance process of patients.

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