Case Studies
Featured
The Massachusetts Hospital Association (MHA) created the Accountable Care Compass Awards to highl...
Like many hospitals, SBH Health System uses the computerized provider order entry (CPOE) system. ...
Bronchiolitis, one of the most costly and frequent medical diagnoses seen at the hospital, is a s...
This health system's employee influenza vaccination policy compliance rate was less than 70 perce...
Because the medical center’s lost charge capture related to IV injection and infusions totaled $8...
Managing the flow of patient throughput is essential to preventing overcrowding in the emergency ...
Turnaround time for immunohistochemistry (IHC) stains in the laboratory of a 500 bed tertiary car...
The goal was to reduce delay in patient care by decreasing patient wait times for a CT exam from ...
Operational and physician leaders identified an opportunity to decrease the use of off-site telem...
This project has decreased cycle time for medication reconciliation at time of admission and for ...
The CK-MB Test is a traditional blood test of a cardiac marker used to assist in the diagnosis of...
Studies show lipase to be as sensitive as and more specific than amylase in diagnosing pancreatit...
The organization used both discrete event and live simulation methodologies to ensure the smooth ...
The emergency department (ED) was experiencing an increase in door-to-doctor times due to high pa...
Boarding patients in the emergency department (ED) is detrimental to patient care, and evidence s...
The utilization review staff at HSHS St. Elizabeth's Hospital examines medical records for inpati...
A local urology department partnered with the performance improvement department to identify oppo...
The clinic throughput time was viewed as excessive and lacked standardized best practices. A new ...
Surgery case cancellation rates OSF Center for Health were 10.5 percent over six months. This cre...
Outpatient registration at OSF Center for Health required patients to stand in line for extended ...
Mercy, a large Catholic health care system, began its telehealth initiatives with an eICU program...
In January 2015, Southern Illinois Healthcare, based in Carbondale, was awarded an 18-month USDA ...
Funded by grants from the U.S. Department of Health and Human Services’ Health Resources and Serv...
The Illinois Health and Hospital Association's Institute for Innovations in Care and Quality, Qua...
The Heathcare Association of New York State announced its 2015 Community Health Improvement award...
Brookhaven Memorial Hospital Medical Center established the Quality Excellence Council at the beg...
In December 2008, the hospital spotlighted national Hospital Quality Measures performance and fou...
Parental satisfaction with pediatric emergency department visits has been argued to be best predi...
After learning of the "90 minute" standard of care for providing definitive treatment for cardiac...
National Academy of Clinical Biochemistry guidelines for biomarkers of acute coronary syndrome an...
The feeling of being truly cared for leaves a lasting impression and aids in the healing process....
Human resources and the nursing leadership team worked together using a PDCA for rapid cycle impr...
Data from the AHRQ Safety Culture Survey indicated the need to improve mechanisms for incident ca...
Ascension Health created a business unit called Transformational Development. It is charged with ...
The Problem--Emergency departments were at capacity or beyond it, extending wait times. This resu...
Recognizing the need to integrate physicians and other providers into its quality improvement pro...
A Safe Patient Handling program (SPH) was initiated in 2006. A SPH vendor was chosen based upon e...
Sharing best practices and facilitating peer-to-peer learning were core elements of the AHA/HRET ...
Avista Adventist Hospital, a 114-bed facility in Louisville, Colorado, used best practices and pe...
Baxter Regional Medical Center, a 268-bed facility in Mountain Home, Arkansas, used best practice...
Dr. P. Phillips Hospital, a 237-bed facility in Orlando, Florida, used best practices and peer-to...
Garfield Medical Center, a 210-bed facility in Monterey, California, used best practices and peer...
Hospital Menonita de Aibonito, a 150-bed facility in Aibonito, Puerto Rico, used best practices a...
Lexington Regional Health Center, a 25-bed facility in Lexington, Nebraska, used best practices a...
Los Alamitos Medical Center, a 167-bed facility in Los Alamitos, California, used best practices ...
Midstate Medical Center, a 134-bed facility in Meriden, Connecticut, committed to reducing harm a...
NCH Healthcare System, a 325-bed facility in Naples, Florida, started its journey to reduce harm ...
Ponca City Medical Center, a 140-bed facility in Ponca City, Oklahoma, used HEN best practices an...
Presence Saint Joseph Hospital, a 184-bed facility in Elgin, Illinois, examined quality metrics t...
Sanford Mayville Medical Center, a 25-bed critical access hospital in Mayville, North Dakota, use...
St. Catherine Hospital, a 189-bed facility in East Chicago, Indiana, used best practices and peer...
St. John's Hospital, a 431-bed facility in Springfield, Illinois, used best practices and peer-to...
UConn John Dempsey Hospital, a 174-bed facility in Farmington, Connecticut, used best practices a...
Yuma Regional Medical Center, a 406-bed facility in Yuma, Arizona, used best practices and peer-t...
Excellent patient-centered care is the goal of a program implemented by the team at McDonough Dis...
OSF Healthcare, Peoria, Ill., wanted to improve the care of patients experiencing an ST elevation...
Strengthening - Treatment - Outcomes - Patients Elmhurst Hospital Center participated in develop...
The patient experience as measured by patient satisfaction scores is an organizational goal. In t...
St. Joseph Regional Health Center went on a Lean journey to not only save money, but improve the ...
Lean transformation means improved patient care, employee satisfaction and reduced costs as MSHA ...
The Florida Hospital Association highlights its quality improvement initiatives with several repo...
On the Cusp Initiative GoalReduce the occurrence of two frequent hospital-acquired infections—ur...
Southeastern Health, Lumberton, N.C. 452 beds 16,000 impatient admissions 76,000 emergency d...
St. Vincent’s Medical Center, Bridgeport, Conn. 396 licensed beds Full-service teaching hospi...
Wheaton Franciscan Healthcare (Glendale, Wis.) 11 hospitals, 70 clinic sites, three long-term ...
New Ulm Medical CenterNew Ulm, MN45 Beds The Problem New Ulm Medical Center, a critical access h...
Wrangell Medical CenterWrangell, AK22 Beds The Problem Wrangell Medical Center is located in Wra...
Yuma District HospitalYuma, CO12 Beds The Problem Yuma District Hospital, located in Yuma, Color...
In 2008, Ellis Hospital launched a medical home at its Ellis Health Center campus. This initiativ...
Northeastern Vermont Regional Hospital and Northern Counties Health Care, Inc., have had a long-...
Concord (N.H.) Hospital • 230-bed regional medical center • 17,194 admissions • 295 medical staff...
Mississippi Baptist Health Systems, Jackson, Miss.– 633 beds– 3,000-plus employees In 1997, Miss...
Using FOCUS-PDCA, the hospital identified an opportunity to decrease the 30 day readmission rate ...
Data suggests that the hospital has a three year (2006-2009) CHF readmission average of 24.2 perc...
An ED case management program was developed to implement tactics focused on reducing ED avoidable...
The traditional behavioral health access model of calling for an appointment which is subsequentl...