AHA/HRET Guides

A Leadership Resource for Patient and Family Engagement Strategies

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This resource gives hospital and health system leaders concrete, practical steps grounded on evidence-based research to improve patient and family engagement in their organizations by:

  • assessing how well the organization is doing;
  • identifying processes and systems to support patient engagement;
  • ensuring staff obtain training for effectively using these systems and processes;
  • intervening to overcome specific obstacles that may emerge; and
  • monitoring progress toward achieving patient and family engagement goals.

Engaging patients and families is a critical strategy to improving care. The AHA report "Engaging Health Care Users: A Framework for Healthy Individuals and Communities" includes an excellent summary of the research supporting patient engagement and a description of proven methods and tools for successfully engaging patients and families.

For a power point presentation of this guide, click here.

Additional Resources

Webinars July 6th, 2017

Food Insecurity and the Role of Hospitals July 6, 2017 12:00 – 1:00 p.m. ET | 11:00 a.m. – 12:0......

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AHA/HRET Guides June 21st, 2017

As part of our work to Advance Health in America, the AHA and HRET are launching a series of guid......

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HANYS case studies June 15th, 2017

Nurses at Mercy Hospital of Buffalo, part of Catholic Health, introduced a Diabetes Education Qui......

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