Hospitals in pursuit of excellence

Cultural Competence and Leadership Engagement -- Greenville Health System

In 2006 the Board of Trustees of Greenville Health System (GHS) committed to develop a workforce that was reflective in both composition and culture of the racial and ethnic makeup of the communities and patients it served, and to assure cultural competence in patient care. Consequently, they strengthened their diversity department, changed leadership recruitment processes, and invested in an in-house leadership pipeline program. They are recognized as leaders in the National Call to Action for the Elimination of Health Care disparities.

This case study is part of the Alliance for a Healthier South Carolina series on identifying innovative and effective approaches to improve population health inside and outside of the hospital walls.