Hospitals in pursuit of excellence

Going Big: How Major Providers Scale Up Their Best Ideas

Kaiser maintains a number of operating units to identify and test innovations. The Center for Total Health (Washington, D.C.) is an education facility. The Sydney R. Garfield Health Care Innovation Center (San Leandro, Calif.) is a testing facility for such activities as workflow and hospital environment redesign. The Innovation Learning Network fosters knowledge sharing in the organization and with 25 outside groups in the United States and United Kingdom.