HPOE/HRET/AHA Guides

Partnering to Improve Quality and Safety: A Framework for Working with Patient and Family Advisors

image

To truly transform care, hospitals and care systems must effectively engage patients and their families. This guide presents a framework for one powerful way to engage patients – as advisors on quality and patient safety initiatives. The Symposium for Leaders in Healthcare Quality developed this guide to help hospitals and care systems build and sustain partnerships with patient and family advisors, specifically to improve quality and safety. Health care leaders have an opportunity to use the insights and expertise of patient and family advisors to accelerate the pace of transformation in pursuit of the Triple Aim—better care, better health and lower cost. This guide presents how-to steps to get started.

Additional Resources

HPOE Live Webinars October 12th, 2016

Achieving Health Equity—A Discussion with the 2016 Equity of Care Award Winner October 12, 2016 4......

VIEW THIS RESOURCE
HANYS case studies September 26th, 2016

Since 2012, the Aiming for Zero program at Northwell Hospital is continuously working to reduce C......

VIEW THIS RESOURCE
HANYS case studies September 26th, 2016

Northern Westchester Hospital is improving their patients’ experience through the Food Is Care pr......

VIEW THIS RESOURCE