HPOE/HRET/AHA Guides

Partnering to Improve Quality and Safety: A Framework for Working with Patient and Family Advisors

image

To truly transform care, hospitals and care systems must effectively engage patients and their families. This guide presents a framework for one powerful way to engage patients – as advisors on quality and patient safety initiatives. The Symposium for Leaders in Healthcare Quality developed this guide to help hospitals and care systems build and sustain partnerships with patient and family advisors, specifically to improve quality and safety. Health care leaders have an opportunity to use the insights and expertise of patient and family advisors to accelerate the pace of transformation in pursuit of the Triple Aim—better care, better health and lower cost. This guide presents how-to steps to get started.

Additional Resources

Chair Files July 18th, 2016

Community health needs assessments—CHNAs—are becoming a driver of community collaborations and a ......

VIEW THIS RESOURCE
HPOE/HRET/AHA Guides July 15th, 2016

As nonprofit hospitals in the U.S. complete a community health needs assessments (CHNA) process, ......

VIEW THIS RESOURCE
Chair Files July 11th, 2016

A “Germ Crusher” challenge at Children’s Hospital Colorado brought together leadership, staff, pa......

VIEW THIS RESOURCE