HPOE/HRET/AHA Guides

Partnering to Improve Quality and Safety: A Framework for Working with Patient and Family Advisors

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To truly transform care, hospitals and care systems must effectively engage patients and their families. This guide presents a framework for one powerful way to engage patients – as advisors on quality and patient safety initiatives. The Symposium for Leaders in Healthcare Quality developed this guide to help hospitals and care systems build and sustain partnerships with patient and family advisors, specifically to improve quality and safety. Health care leaders have an opportunity to use the insights and expertise of patient and family advisors to accelerate the pace of transformation in pursuit of the Triple Aim—better care, better health and lower cost. This guide presents how-to steps to get started.

Additional Resources

HPOE Live Webinars September 21st, 2016

Improving the Patient Experience through the Health Care Physical Environment September 21, 20......

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HPOE Live Webinars September 16th, 2016

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HPOE Live Webinars August 30th, 2016

All HPOE Live! webinars are free of charge but require advanced registration. HPOE does not offer......

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