Hospitals in pursuit of excellence

Intensive Care Management

The project catalyst noted inconsistencies in providing diagnosis-related, evidence-based interventions to all applicable patients. This resulted in varied patient care, patient outcomes and data consistency. In July 2011, the intensive care management team began the process to resolve the identified issues and established an intensive care manager position to complement case management. This person is part of an interdisciplinary team. The case manager ensures evidence-based protocols are followed, and that communication with the physician occurs when interventions are not completed/ordered for the patient. Core measure interventions have improved with corresponding improvement in nine of nine value-based purchasing indicators (three are not applicable) ranging from 1 - 19 percent from baseline. Length of stay has improved from 3.51 in June 2011 to 3.34 in May 2012. The project is now stepping into the next phase of intensive outpatient management of chronic disease.

http://www.grahamhospital.org

Contact: Sara Kimble, RN, vice president qualit, CQO, CNO, (309) 647-5240 ext. 2536 or 2208