Hospitals in pursuit of excellence

Creating a Culture of Safety

Board members have a critical role to play in setting the tone for meaningful quality improvement.

Patient safety and ongoing quality improvement are top-of-mind priorities for all hospitals, but the pressure to improve quality and reduce costs has never been greater. As both public and private payers increasingly base payments on outcomes-related performance data, the business case for quality is no longer theoretical — it's a daily, bottom-line metric.